Software & automation

Drafting from the record

Emails, memos and reports drafted from the record, in the house voice, never sent by a machine.

When a client needs an answer, the draft starts from the record: the decision, its date, the people involved. The tool writes it in plain English and places it in the drafts folder. A person reads and sends.

Examples of our work

  1. Reply drafts from decisions

    Drafted client replies from recorded decisions, with recipients verified against the record before the draft opened.

  2. Text message log

    Kept a verified log of project text threads so a decision made by text was as findable as one made by email.